STP private class

The Supervisory Training Program (STP) is designed for individuals who are transitioning into supervisory roles or seeking to enhance their leadership abilities as supervisors. While they are provided with the equipment, materials and personnel they need, they are too often left without the most important tool — the knowledge to manage, motivate and direct their teams.

This training program has been designed to help you become a more effective supervisor in the construction industry. By training you in the various aspects of successful communication, productivity, and time management – among other things – this course will help you build the skills necessary to expertly coach, connect with, and create a safe and respectful working environment for your team.

This Gold Seal Accredited program offers the following 11 modules:

11 Instructor lead module dates are listed for specific days and times.

• Managing Time & Priorities
• Productivity
• Quality Control
• Scheduling
• A safety Leader
• Effective Communication
• Workplace Respect
• Negotiating Successfully
• Managing Day to Day Performance
• Coaching & Mentoring
• Promoting Mental Health & Wellbeing in Construction

Syllabus

Course Objectives

By training you in the various aspects of successful communication, productivity, and time management – among other things – this course will help you build the skills necessary to expertly coach, connect with, and create a safe and respectful working environment for your team. 

•  Understand the importance of communication skills
•  Recognize the characteristics of an effective communicator
•  Design clear and concise messages
•  Understand and develop strategies to resolve typical communication problems
•  Understand how your behaviour affects communications with your crew
•  Use strategies for modifying negative behaviour
•  Use strategies for dealing with rumours, discipline, and counselling issues

 Workplace Respect

• Awareness of the legal responsibilities associated with respect in the workplace
• Knowledge of how a respectful workplace is defined
• Understanding personal accountability as an employee for building and maintaining a respectful workplace
• Identifying the signs and understanding the consequences of ‘disrespectful behaviour
• Clarity of what to do if you have experienced, witnessed, or become aware of unacceptable behaviour

 Managing Time & Priorities

•  Understand the importance and benefits of effective time management.
•  Identify the skills involved in effective time management
•  Identify strategies to balance work and personal responsibilities
•  Establish practical work-related short and long-term goals
•  Apply time management principles to set priorities and allocate work

 Managing Day-to-Day Performance

• Establish objective, observable, and measurable performance standards
• Communicate clear and specific performance expectations
• Identify factors in determining frequency and methods for monitoring employee performance
• Assess gaps in performance
• Select appropriate actions to address performance gaps
• Prepare for and conduct timely performance discussions

Coaching & Mentoring

• Establish objective, observable, and measurable performance standards
• Communicate clear and specific performance expectations
• Identify factors in determining frequency and methods for monitoring employee performance
• Assess gaps in performance
• Select appropriate actions to address performance gaps
• Prepare for and conduct timely performance discussions

Productivity

• Apply the Productivity Equation
• Use tools and techniques in assessing and measuring productivity
• Identify critical factors that influence productivity
• Communicate productivity expectations
• Identify the relationships between productivity & quality practices

Quality Control

• Identify ways to balance Quality and Productivity
• Identify and apply Quality Control measures
• Identify and communicate Quality measures to your crew
• Understand how Quality issues are identified and resolved
• Use strategies to recognize and reward quality effort

Scheduling

• Understand project scheduling and scheduling tools
• Prepare a bar chart/Gantt schedule
• Schedule and manage workforce, equipment, and material requirements
• Maintain a job journal

Negotiating Successfully

• Understand the strategies and principles of negotiation
• Use steps in planning a negotiation process
• Apply working skills in negotiating

Promoting Mental Health and Wellbeing in Construction

• Background on Mental Health and its effects in society
• Mental Health Components
• Leaderships Role in Mental Health
• Understanding Stigma and its Effects
• Discrimination and Microaggressions
• Introduction to Substance Use and Warning Signs and
• Leaders' Duty to Report
• Resources

A Safety Leader

• Understand the supervisor’s role in leading a proactive safety culture.
• Apply relevant occupational health and safety legislation.
• Identify hazards, assess risks, and implement controls.
• Conduct inspections and lead incident investigations.
• Deliver safety training and communicate effectively.
• Support and guide new and young workers.