Effective Communication (Online)
Requirements
This course requires email to be filled
Additional Course Information
Effective communication in the workplace is one of the signs of a high-performance culture. This course will teach you how to equip yourself with the tools and strategies needed to communicate with impact, lead confidently, and build a cohesive and motivated team
Syllabus
- Understand the importance of communication skills.
- Recognize the characteristics of an effective communicator.
- Design clear and concise messages.
- Understand and develop strategies to resolve typical communication problems.
- Understand how your behavior affects communications with your crew.
- Use strategies for modifying negative behavior.
- Use strategies for dealing with rumors, discipline, and counseling issues.
- Avoid confusion
- Provides purpose
- Builds a positive company culture
- Creates accountability
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